PRIVACY POLICY

YOUR DATA. HANDLED RESPONSIBLY.

This Privacy Policy explains how TechAce s. r. o. collects, uses and protects personal data when you use this website or contact us.

1. WHO WE ARE

The controller responsible for processing your personal data is:

TechAce s. r. o.
Doležalova 15C
821 04 Bratislava – mestská časť Ružinov
Slovak Republic
Company ID (IČO): 56 172 958
VAT ID: SK2122243849
Email: info@techace.sk

2. WHAT PERSONAL DATA WE COLLECT

When you contact us through our website, we may collect the information you choose to provide, including:

  • your name,
  • your work email address,
  • your company name,
  • the service or area you are interested in,
  • the content of your message.

Please do not include sensitive personal information in the contact form unless it is necessary for your enquiry.

3. WHY WE PROCESS YOUR DATA

We process personal data submitted through our contact form in order to:

  • respond to your enquiry,
  • communicate with you about your request,
  • understand what assistance or services you may require,
  • take steps requested by you before potentially entering into a business relationship.

4. LEGAL BASIS FOR PROCESSING

Depending on the nature of your enquiry, we process your personal data where processing is necessary to take steps at your request prior to entering into a contract, or where we have a legitimate interest in responding to and managing business enquiries.

Where processing is based on our legitimate interests, we consider those interests against your rights and interests before processing your personal data.

5. HOW LONG WE KEEP YOUR DATA

We keep personal data only for as long as reasonably necessary to respond to your enquiry and manage any resulting business relationship, or for longer where retention is required to meet legal, accounting or other regulatory obligations.

If an enquiry does not result in a business relationship, we will not retain the information indefinitely.

6. WHO MAY RECEIVE YOUR DATA

Access to personal data is limited to TechAce personnel who need it to respond to your enquiry or perform related business activities.

Personal data may also be processed by service providers that support the operation of our website, hosting, email or IT infrastructure where this is necessary to provide those services. Such providers process personal data subject to applicable data protection requirements.

We do not sell your personal data.

7. INTERNATIONAL DATA TRANSFERS

Where a service provider processes personal data outside the European Economic Area, we take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are in place where required.

8. COOKIES AND TRACKING

We do not currently use this website for behavioural advertising or marketing tracking.

The website may use cookies or similar technologies that are technically necessary for its operation, security or functionality. If we introduce analytics, advertising or other non-essential tracking technologies in the future, this Privacy Policy and the relevant cookie information will be updated accordingly.

9. YOUR RIGHTS

Subject to the conditions set out in applicable data protection law, you may have the right to:

  • request access to your personal data,
  • request correction of inaccurate or incomplete data,
  • request deletion of your personal data,
  • request restriction of processing,
  • object to processing based on legitimate interests,
  • request data portability where applicable.

To exercise your rights or ask a question about how we process your personal data, contact us at info@techace.sk.

10. COMPLAINTS

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

In Slovakia, the supervisory authority is the Office for Personal Data Protection of the Slovak Republic.

11. SECURITY

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our website, services or data processing practices change. The current version will always be published on this page.

Last updated: October 2026